Other Local Services

Accommodation Services
Drug & Alcohol Support
Education / Employment Support
Family Support Services
Health/Counselling Support
Parenting Support
Recreation / Social Activities
Other

PENINSULA CRISIS CENTRE
ADDRESS: 37 Ross Smith Avenue, Frankston
HOURS: 8:30am - 5:30pm, Mon - Fri
CONTACT: 9784 5050
AFTER HOURS NO: 1800 802 398
SERVICE PROVIDED: Assists homeless people in Frankston area to secure emergency accommodation
AGES CATERED FOR: All ages
                                    
DEPARTMENT OF HUMAN SERVICES - FRANKSTON HOUSING OFFICE
ADDRESS: Chatsworth House, Level 1, 431 Nepean Hwy, Frankston
HOURS: 8:30am - 4:30pm, Mon - Fri
CONTACT: 9784 3200
SERVICE PROVIDED: Clients can apply for public housing and bond
AGES CARED FOR: All ages
                                                          
W.A.Y.S.S.
ADDRESS: 37 Ross Smith Avenue
HOURS: 9am - 5pm, Mon - Fri
CONTACT: 9781 4658
SERVICE PROVIDED: Emergency accommodation for homeless young women
AGES CATERED FOR: Women aged 16 upwards
                                          
BAYSIDE SHARED ACCOMMODATION REGISTER
ADDRESS: Level 1, Suite 10, 54-58 Wells Street, Frankston
HOURS: 10:30am - 3:00pm, Mon, Thurs & Fri
CONTACT: Phone: 9783 2959
Fax: 9783 8457
SERVICE PROVIDED: A central information exchange for those who are offering or looking for shared accommodation
AGES CATERED FOR: 16 years and above


 

YOUTH SUBSTANCE ABUSE SERVICE
LOCATION: Level 1, 12 Keys Street, Frankston
HOURS: 9:00am - 5:30pm, Mon - Fri
CONTACT: Frankston Office: 9770 5622
YSASLine: 1800 014 44 (freecall)
SERVICE PROVIDED: Youth Substance Abuse Service provides drug and alcohol services for young people aged between 12 and 21 who are experiencing significant problems related to their drug use
AGES CATERED FOR: 12 - 21 years
                                
PenDAP (PENINSULA DRUG AND ALCOHOL PROGRAM
LOCATION: Frankston Integrated Health Centre, Hastings Road (Next to Frankston hospital), Frankston
HOURS: 8:30am - 5:00pm, Mon - Fri
INTAKE HOURS: Mon - Fri 1pm - 3:30pm (Duty Worker)
CONTACT:  9784 8100
SERVICES PROVIDED:
  • Counselling
  • Withdrawal
  • Post-withdrawal support
  • Peer support/Support groups
  • Youth Outreach
  • Youth Supported Accommodation
  • Koori Services
AGES CATERED FOR: 12 - 21 years

 

MISSION AUSTRALIA
LOCATION: Shop 4-5 Ross-Smith Avenue, Frankston
CONTACT: Frankston: phone 8781 4000
SERVICE PROVIDED: Assists young people get back into mainstream education or training
AGES CATERED FOR: 13 - 19 years
                                             
THE BROTHERHOOD OF ST LAWRENCE - YOUTH PATHWAYS PROGRAM
LOCATION: 24-26 High Street, Frankston
HOURS: 8:30am - 5:00pm, Mon - Fri
CONTACT: Phone:   8781 5900
Fax:       9769 6353
Hotline: 1800 635 035
SERVICE PROVIDED: Assists young people to get through school and/or make a successful transition from school to further education, training or employment.
AGES CATERED FOR: 13 - 19 years
                                                  
SKILLS PLUS
LOCATIONS: (Head Office) Level 1, 443 Nepean Hwy
(VCAL location) Level 1, 146 Young Street
CONTACT: Phone:  03 9784 0900
Fax:      03 9781 2753
SERVICES PROVIDED: Assists young people to re-engage with education, through offering smaller, less formal classes and fostering safe, caring and self-paced learning activities
AGES CATERED FOR: 16 - 19 years (at time of enrolment)
                                                     
JPET
LOCATION: 12 Keys Street, Frankston
CONTACTS: 9781 0188
SERVICE USERS:
  • Are seeking employment/income or preparatory training
  • May be at risk of homelessness or are homeless
  • Experiencing financial difficulties
  • Experiencing drug and alcohol problems
  • Dealing with abuse, violence and Other trauma
  • Issues with mental health or behavior
  • May have language, reading and writing problems
SERVICES PROVIDED:
  • Help with Centrelink and income support issues
  • Help with finding accommodation
  • Linking in with education and training
  • Help with finding employment
  • Help with health and legal issues
AGES CATERED FOR: 15 - 21 years
                                           
WISE
LOCATION: Level 2, Landmark Corporate Building 454 Nepean Highway, Frankston
CONTACT: 9770 5211
SERVICE USERS:
  • Cannot be in school
  • Disengaged from employment for extended period of time (e.g. parents who have not been in the workforce for long time)
  • Facing barriers to gaining employment or just need extra support in seeking employment
SERVICES PROVIDED:
  • Career guidance
  • Intensive job search
  • Resume and interview preparation
  • Facilities for internet access, faxes, phones, training rooms and kiosks
  • Ongoing advice and support
AGES CATERED FOR: 16 years and upwards
                                            
SENSE WIDE SERVICE
LOCATION: Suite 2, 13-15 Thompson street, Frankston
CONTACT: 9783 6618
WHO TO TALK TO: John Donnan
SERVICE USERS:
  • Experiencing loss of vision or hearing
  • Must be assessed by Job Capacity Assessors and Centrelink as eligible for our service
SERVICES PROVIDED: Help with job readiness (e.g. resume preparation and distribution)
REFERRAL PROCESS:
  • Client must have an initial appointment/assessment to determine suitability for assistance.
  • Deemed eligible by Centrelink
                                                
DISABILITY EMPLOYMENT NETWORK (INFORMATION HOTLINE)
CONTACT: 1800 464 800
SERVICE USERS:
  • Have a permanent disability
  • A reduced capacity communication, learning or mobility
  • Require specialist assistance to build capacity in order to share the financial, social, personal benefits that employment offers
SERVICES PROVIDED:
  • Provides contact numbers/locations for and information about D.E.N. member agencies Australia-wide.
  • D.E.N. members provide specialist assistance to job seekers with disabilities who require on going support to find and maintain employment.
  • Job seekers can expect employment preparation assistance, job search and placements, and post-placement support.
                                            
WISE DISABILITY EMPLOYMENT SERVICE
LOCATION: Level 2, Landmark Corporate Building 454 Nepean Highway, Frankston
CONTACT: 9770 5211

 

ANGLICARE
ADDRESS:
HOURS:
CONTACT:
AFTER HOURS NO:
SERVICE PROVIDED:
AGES CATERED FOR:

 

C.A.H.M.S (CHILD AND ADOLESCENT MENTAL HEALTH SERVICE)
LOCATION: Landmark Building, Fourth Floor, 454 Nepean Highway, Frankston
CONTACTS: New clients - phone 1300 369 012
Current clients - phone 9784 9800
SERVICE PROVIDED: CAHMS provides counselling services from clinical psychologists for children and young people who are experiencing severe emotional, psychiatric, behavioural and social difficulties.
AGES CATERED FOR: 18 years and under
COST: Free
                                                        
ORWIL STREET COMMUNITY HOUSE
LOCATION: 16 Orwil Street, Frankston
CONTACT: 9783 5073
HOURS: Mon, Tues and Thursdays
SERVICES PROVIDED: Trained counsellors (not psychologists) who can cover all areas.
AGES CATERED FOR: All ages
COST:
  • First visit = $20.
  • Follow-up sessions = $10.00.
  • Fees may be waived if client is experiencing financial hardship
WAITING LIST: Usually a wait of 1-2 weeks (24 hour cancellation notice required)
                                         
HEADSPACE
LOCATION: 12 Keys Street, Frankston
CONTACT: 9769 6419
SERVICES PROVIDED: Headspace provides young people with free and confidential medical and counselling services. It is also an entry point for young people to access the broad range of services available in their local community.
AGES CATERED FOR: 12 - 25 years

 

ORWIL STREET COMMUNITY HOUSE - YOUNG MUM'S GROUP (Anglicare & FYRC)
LOCATION: 16 Orwil Street, Frankston
CONTACTS:

Orwil Street Community House - phone 9783 5073
Anglicare - phone 9781 6700
HOURS: Tuesdays 1-3pm
SERVICE USERS: Young mothers/expectant mothers
SERVICE PROVIDED: Information and discussion on range of topics, including sleep and settling, toilet training, food and nutrition, careers counselling and setting up your own business.
AGES CATERED FOR: 15 - 25 years
COST: Free
                                       
ORWIL STREET COMM. HOUSE - PARENTING AFTER SEPARATION (Anglicare & Family Life)
LOCATION: 16 Orwil Street, Frankston
CONTACT:

Orwil Street Community House - phone 9783 5073
Family Life - phone 9770 0341
HOURS: Mondays 1pm - 3pm, Term 4 2008 (from 27/10/2008)
AGES CATERED FOR: All ages
COST:

None
                                  
TALKING WITH ADOLESCENTS PROGRAM (Australian Government Initiative)
LOCATION: Parentzone, 38 Baker Street, Cranbourne
CONTACT: 5991 2225 or 5991 2235
HOURS: 7.00- 9.00pm on Tuesday 28th, Oct, 11th, 18th, and 25th Nov, 2008
SERVICES USERS: Parents/carers of teenagers up to 18 years
AGES CATERED FOR: All ages
COST: None

 

 

CRISIS SUPPORT SERVICE
LOCATION: 68 Playne Street, Frankston
CONTACTS:

9768 1600
HOURS: 9am - 4pm Mon, Tues, Weds and Fri.
1pm - 4pm Thurs
SERVICE PROVIDED:

Assistance with:

  • Emergency accommodation
  • Marriage problems
  • Personal relationships
  • Children
  • Personal finances
  • Accommodation
  • Family violence
  • Victims of crime
  • Emergency financial help pending assessment
AGES CATERED FOR: All ages
REFERRAL PROCESS: FYRC should call Crisis Support Service to let them know when a client is planning to visit. No appointments.